Privacy Policy

1. Who We Are

Kumaran Coirs is a coir products manufacturer located at Nathakadaiyur, Kangayam, Tamil Nadu 638108, India. Our website is kumarancoirs.com. For privacy inquiries, contact us at info@kumarancoirs.com.

2. Information We Collect

We collect information you provide directly when you:

• Submit a Request for Quote (RFQ) — name, company, email, phone, country, product requirements
• Use the contact form — name, email, phone, message
• Subscribe to our newsletter — email address

We also automatically collect: IP address, browser type, pages visited, time on site, and referring URLs through analytics tools (Google Analytics 4, Vercel Analytics).

3. How We Use Your Information

• To respond to your product enquiries and RFQ submissions
• To send order confirmations and follow-up communications
• To send newsletters if you have opted in (you can unsubscribe at any time)
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data under: (a) Legitimate interests — responding to B2B enquiries; (b) Consent — marketing emails; (c) Contract performance — RFQ follow-up. You have rights to access, rectify, erase, and port your data under GDPR. Contact us at info@kumarancoirs.com to exercise these rights.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Resend (email delivery service) — processes emails on our behalf
• Vercel (hosting) — stores form submissions in transit
• Google Analytics — anonymized analytics data
• Law enforcement when required by law

6. Data Retention

We retain contact and RFQ data for up to 3 years to support ongoing business relationships. Analytics data is retained per provider defaults. You can request deletion at any time.

7. Cookies

We use essential cookies (required for site function) and analytics cookies (Google Analytics — you can opt out via your browser settings or the Google Analytics opt-out extension). We do not use advertising or tracking cookies.

8. International Transfers

As an Indian company serving international buyers, your data may be processed on servers in the United States (Vercel, Google) and the European Union (Resend). These providers are compliant with applicable data protection regulations.

9. Contact

For any privacy questions or to exercise your rights: info@kumarancoirs.com
Kumaran Coirs, Nathakadaiyur, Kangayam - 638108, Tamil Nadu, India